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The Personal Data Protection Act ("PDPA") is the principal data protection law in Singapore governing the collection, use, disclosure and care of personal data.
We respect and are fully committed to complying with the provisions of the PDPA and other applicable data protection laws in Singapore in our collection, use and disclosure of personal data.
In compliance with the PDPA, we seek your cooperation in helping us to safeguard your personal contact information that is currently in our database.
Please see below for our Data Protection Policy / Privacy Statement. This policy describes the information we collect from you, how we might use that information, and forms part of the terms and conditions of our engagement with you. This policy may be amended if necessary.
Purposes for Collection, Use, Disclosure and Processing of Personal Data
The personal data which we collect from you may be collected, used, disclosed and/or processed for various purposes, depending on the circumstances/transactions for which we may/will need to process your personal data, which include but are not limited to:
In the course of booking with us, we would have obtained your personal data either via phone, email, and website or in person; there may be occasions when we collect your personal data from a third party. This happens when another person makes travel bookings on your behalf.
We will not disclose, share, transfer, sell or rent any of your personal data to any third party. We do not send unsolicited marketing emails to our customers. We ensure all information is accurate and up-to-date, and only authorised staff have access to our systems.
We respect the confidentiality of the personal data you have provided to us. In that regard, we will not disclose your personal data to third parties without first obtaining your consent permitting us to do so. However, please note that we may disclose your personal data to third parties without first obtaining your consent in certain situations, including, without limitation, the following:
The instances listed above are not intended to be exhaustive. For more information on the exceptions, you are encouraged to peruse the Second, Third and Fourth Schedules of the PDPA which is publicly available at statutes.agc.gov.sg.
You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control by submitting your request to [email protected] We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request.
(a) Google Analytics
Our website and mobile or web-based applications may contain web analytic services provided by Google Analytics. This means that when you visit our website or use any mobile or web-based applications, a cookie will be stored on your computer or mobile device, except when your browser settings do not allow for such cookies. Google Analytics acts as our agent, which means that we solely determine the purposes for which the data is being used.
(b) Web Cookies
As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures and processes from time to time. You are encouraged to visit our website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.
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